Feature LIST

 WHAT MAKES OUR SOLUTION EXCITE!

5/5

Deliver Your Projects Predictably & Consistently

CrossConcept Continuum enables your project managers and team members to collaborate on your projects and maintain real-time and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement. 

 

You can now see, monitor, and manage project status anytime, anywhere. By delivering you complete visibility and control, CrossConcept Continuum gives you real-time access to all of your project information. This will eliminate the exhausting task of chasing down updates after updates from team members. The result is a significantly improved project completion record, more satisfied clients, and reduced non-billable work for your business

The Project Management module allows for real-time visibility into upcoming milestones and delivery dates and provides detailed scheduling with Gantt Views, project and task level resource allocation. Project Planning benefits include:

  • Plan the economics and staffing of your jobs

  • Ensure you hit and exceed your target margin

  • Control who can charge time and expenses to each job

  • Get the data you need to create invoices for your clients

  • Easy to use: a project planning tool that intentionally lacks any complex features

  • View real-time project progress, time and expenses, as well as budgets and project forecasts

CrossConcept Continuum enables Project Managers and team members to collaborate on projects and maintain real-time and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement. Gantt charts help project teams visualize and understand the project’s major activities, milestones, and current status.

Enable Granular Insights & Control of Your Resources

With a central dashboard view of your entire organization’s resources, you can better plan for and bid on future projects, make staffing decisions on your current tasks, and ensure that everything is done on-time and within budget.

 

CrossConcept Continuum allows you to ensure that your right resources are working on the right projects, based on real-time project timelines as the project evolves. Our PSA solution helps you manage even the most complex project resource management requirements.

The Resource Scheduling module gives you ability and visibility to:

  • Kick start projects faster and more professionally 
  • Identify resource needs with extreme precision
  • Increase resource utilization by matching the best skill-sets with different projects
  • Increase resource morale and retention by taking skills, preferences, and professional development needs into account when making decision when assigning to projects
  • See the future of your resources with visibility into future hiring and skill development needs

CrossConcept Continuum is built to address the entire resource management cycle in one unified, simple to use application. With a central dashboard view of your entire organization’s resources, you can better plan for and bid on future projects, make staffing decisions on current tasks, and ensure that everything is done on-time and within budget.

Easily & Efficiently Track Your Teams Time & Expenses

Make the management of time and expense tracking for your team a simple task and not an unnecessary evil. Allow you & your team to Instantly see the time and expenses associated with any of your projects. Track time across your teams, projects, and individual employees for real-time profitability and resource allocation insight.

 

Quick and easy time entry allows your team to update their efforts spent on projects and other tasks accurately and efficiently. In your billable services organization, expense management is critical. CrossConcept Continuum allows your team to capture all expenses with our simple interface ensuring every entry is accurate and on time.

The Time & Expense module gives you ability and visibility to:​

  • Make sound decisions based on real-time, accurate project time and cost data
  • Differentiate between types of time including billable, non-billable, overtime, leave, and expenses billable or not
  • Allow you to pick whether your team can only enter professional day hours or all the hours they work
  • Allows for comments to describe the details on time entered
  • Supports people who work part time and full time to accurately log worked hours
  • Time-sheet and expenses can be approved or rejected by managers and stakeholders
  • Full access for managers & stakeholder to reopen and edit time-sheets and expense claims 
  • See receipt images and attachments associated with logged expenses

Quick and easy time entry allows your team to update their efforts spent on projects and other tasks accurately and efficiently. In a billable services organization, expense management is critical. CrossConcept Continuum allows your team to capture all expenses with our simple interface ensuring every entry is accurate and on time.

Eliminate Teams Confusion With Integrated Billing & Invoicing

Eliminate your team's confusion that often surrounds the billing process with integrated time tracking and invoicing. CrossConcept Continuum creates automated invoices which can be connected with multiple accounting solutions like Quickbooks and more!

CrossConcept Continuum is already tracking your time, customer rates, and expenses. With integrated invoicing, you can now simply email your customers when you are ready.

CrossConcept Continuum's Billing & Invoicing features benefits include:

  • Capture and bill for every hour worked your team works
  • Foresee projects headed for trouble before it’s too late to step in
  • Invoice more frequently and get paid for your work quicker
  • Improve your ability to estimate new projects accurately
  • Track profitability on fixed projects as easily as on time projects
  • Track client, project, and employee profitability on demand

Track & Manage Your Clients & Leads With Integrated CRM

CrossConcept Continuum's CRM module manages all your company's interactions with current and potential customers within one unified solution. With our CRM module, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, in the cloud so the information is accessible by many, in real-time.

With our built in CRM, you don’t have to collect information in different places. Instead, gain a 360° view of your client in one place. From contact information to service history, sales opportunities, and project information see everything in ONE centralized location in real-time. With our CRM you can manage multiple service portfolios from a single pane of glass.

Integrated PSA CRM offers amazing advantages for businesses of different types and sizes. It streamlines sales workflows and helps entrepreneurs forge stronger relationships with their clients. Moreover, having this type of software at your disposal can help you accelerate your sales processes without compromising the quality of the service you provide. CrossConcept Continuum CRM benefits include:

  • CRM module is built in and integrated with the other CrossConcept Concept Continuum modules
  • Manage multiple service portfolios from a single pane of glass.
  • See client history at a glance, and provide your team with a transparent and consistent flow of communication with your client.
  • Complete automation of everyday sales tasks at the touch of a button
  • Sales cycles are reduced and win rates are improved​

Track and manage the entire sales pipeline and customer relationship, analyze sales performance across the organization and keep everything needed for a single client account on a single platform.

Customizable Dashboards & Reports keep You & Your Team Informed On-Demand

Easy to customize dashboards keep you informed about what’s really going on with your projects in real-time. Set your dashboard as your home page and you can see and prove your team’s value and contribution in seconds.

Dashboards automatically compile the data you need and presents it in a portfolio of graphs and charts to help you make better, fact-based decisions about your business. CrossConcept Continuum Dashboard benefits include:

  • Predict your business’s turnover at a glance

  • Create highly visual dashboards in the form of charts and graphs that are refreshed automatically

  • Understand and act on utilization trends in your business without the need of manual reports

  • Calculate custom metrics to match how your organization measures performance

  • Consolidate information from multiple systems in one single view

  • Share performance information across the organization in real-time

Easy to customize dashboards keep you informed about what’s really going on with your projects in real-time. Set your dashboard as your home page and you can see and prove your team’s value and contribution in seconds.

Run Your Business on The Go with our Mobile Apps

CrossConcept Continuum's new IOS & Android applications allows users to track their time and expenses anytime, anywhere whenever users have an internet connection on a web enabled mobile device. Our Apps allows Consultants to simply login to their CrossConcept Continuum account via the app and record their time while on site or on the road without needing to carry a laptop or log into a computer. Our iOS and Android Apps make it simple and easy to keep on top of expenses and timesheets, wherever you are.

Simplify time entry for your employees with mobile time tracking and capture more billable time. Allow your team to track time & expenses on the go. The benefits of our Apps include:

  • Track time on the go with any web enabled mobile device

  • Log expenses on the go at the touch of a few buttons

  • Avoid the cumbersome task of logging time or expenses after a day out of the office

  • Management can view employees logged hours and expenses faster

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