Feature LIST

 WHAT MAKES OUR SOLUTION EXCITE!

5/5

Project Management

CrossConcept Continuum was created by Project Managers with Project Managers needs in mind. Our Project Management module helps you organize the details of all your projects with an the features that project managers actually need. 

Our project workflows make the managing service delivery life-cycle simple. Workflows integrate the entire project and service delivery life-cycle and help you track projects from the opportunity stage, through quotation, execution, billing and close. 

Stakeholders can see, monitor and manage Project Status anytime, anywhere. By delivering complete visibility and control, CrossConcept Continuum gives you real-time access to all of your project information. This will eliminate the exhausting task of chasing down update after update from team members. The result is a significantly improved project completion record, more satisfied clients, and reduced non-billable work.

The Project Management module allows for real-time visibility into upcoming milestones and delivery dates and provides detailed scheduling with Gantt Views, project and task level resource allocation. Project Planning benefits include:

  • Plan the economics and staffing of your jobs

  • Ensure you hit and exceed your target margin

  • Control who can charge time and expenses to each job

  • Get the data you need to create invoices for your clients

  • Easy to use: a project planning tool that intentionally lacks any complex features

  • View real-time project progress, time and expenses, as well as budgets and project forecasts

CrossConcept Continuum enables Project Managers and team members to collaborate on projects and maintain real-time and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement. Gantt charts help project teams visualize and understand the project’s major activities, milestones, and current status.

Resource Management

Unlike traditional Professional Services Automation (PSA) solution and Spreadsheets, with CrossConcept Continuum PSA you get the complete view you need to efficiently and effectively and manage your billable resources. 

The Resource Management module gives you an simple-to-use solution for the ongoing task of assigning people to projects. This helps you efficiently turn day-to-day information into the answers you need about utilization, revenue, and profitability in real-time.

CrossConcept Continuum's innovative scheduling module is an intuitive, flexible and highly configurable that adapts integrates with your organization’s people, projects and finances. It allows your project managers to define resource needs and helps resource managers to quickly identify  how they can fill each requirement at the touch of a button.

The Resource Scheduling module gives you ability and visibility to:

  • Kick start projects faster and more professionally 
  • Identify resource needs with extreme precision
  • Increase resource utilization by matching the best skill-sets with different projects
  • Increase resource morale and retention by taking skills, preferences, and professional development needs into account when making decision when assigning to projects
  • See the future of your resources with visibility into future hiring and skill development needs

CrossConcept Continuum is built to address the entire resource management cycle in one unified, simple to use application. With a central dashboard view of your entire organization’s resources, you can better plan for and bid on future projects, make staffing decisions on current tasks, and ensure that everything is done on-time and within budget.

Time & Expense Tracking

CrossConcept Continuum's Time & Expense module is designed to assist organizations to capture and centralize project time and expenses for precise, real-time visibility. Our module allows you to spend more time delivering projects and less administrative time tracking down details.

Service organizations with a mobile workforce need an simple yet powerful  centralized solution to capture project time and expenses, for greater financial accuracy, improved resource management, and accelerated profitability. CrossConcept Continuum's Time and Expense Module, is a centralized, intuitive solution that integrates with all other modules in your PSA solution enabling you and your to work smarter with greater productivity.

Whether tracking billable time, or managing internal resources, the Time & Expense module drives accurate utilization metrics and accelerates project invoicing. You can instantly see the time and expenses associated with any project. Track time across teams, projects and individual employees for real-time profitability and resource allocation insight.

The Time & Expense module gives you ability and visibility to:​

  • Make sound decisions based on real-time, accurate project time and cost data
  • Differentiate between types of time including billable, non-billable, overtime, leave, and expenses billable or not
  • Allow you to pick whether your team can only enter professional day hours or all the hours they work
  • Allows for comments to describe the details on time entered
  • Supports people who work part time and full time to accurately log worked hours
  • Time-sheet and expenses can be approved or rejected by managers and stakeholders
  • Full access for managers & stakeholder to reopen and edit time-sheets and expense claims 
  • See receipt images and attachments associated with logged expenses

Quick and easy time entry allows your team to update their efforts spent on projects and other tasks accurately and efficiently. In a billable services organization, expense management is critical. CrossConcept Continuum allows your team to capture all expenses with our simple interface ensuring every entry is accurate and on time.

Billing & Invoicing

Eliminate the confusion that often surrounds the billing process with integrated time tracking and invoicing. CrossConcept Continuum creates automated invoices and can be connected with multiple accounting solutions like Quickbooks and more.

CrossConcept Continuum is already tracking your time, customer rates and expenses. With integrated invoicing you can now simply email your customers when you are ready.

CrossConcept Continuum's Billing & Invoicing features benefits include:

  • Capture and bill for every hour worked your team works
  • Foresee projects headed for trouble before it’s too late to step in
  • Invoice more frequently and get paid for your work quicker
  • Improve your ability to estimate new projects accurately
  • Track profitability on fixed projects as easily as on time projects
  • Track client, project, and employee profitability on demand

CRM

CrossConcept Continuum's CRM module manages all your company's interactions with current and potential customers within one unified solution. With our CRM module, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, in the cloud so the information is accessible by many, in real-time.

With our built in CRM, you don’t have to collect information in different places. Instead, gain a 360° view of your client in one place. From contact information to service history, sales opportunities, and project information see everything in ONE centralized location in real-time. With our CRM you can manage multiple service portfolios from a single pane of glass.

Integrated PSA CRM offers amazing advantages for businesses of different types and sizes. It streamlines sales workflows and helps entrepreneurs forge stronger relationships with their clients. Moreover, having this type of software at your disposal can help you accelerate your sales processes without compromising the quality of the service you provide. CrossConcept Continuum CRM benefits include:

  • CRM module is built in and integrated with the other CrossConcept Concept Continuum modules
  • Manage multiple service portfolios from a single pane of glass.
  • See client history at a glance, and provide your team with a transparent and consistent flow of communication with your client.
  • Complete automation of everyday sales tasks at the touch of a button
  • Sales cycles are reduced and win rates are improved​

Track and manage the entire sales pipeline and customer relationship, analyze sales performance across the organization and keep everything needed for a single client account on a single platform.

Custom Dashboards & Reports

CrossConcept Continuum's Dashboard module provides stakeholder and team members with a 360° view of their organization at a single glance. With our real-time analytics you can quickly check in on project progress and health, resource levels, utilization performance, or financial health without the need for complex reports to be manually created.

With our Dashboards module you can easily gain instant insight into the critical business data, metrics and trends that affect your service delivery, client reporting, financial management and sales opportunities. Our real-time Dashboard analytics means you have the ability to customize the display information you want to see at glace to help make decisions—ensuring the right people are receiving the right information at the right time.

Our Dashboard module not only reports on what’s happened in the past but gives you the 20:20 foresight you need to manage the future.

Dashboards automatically compile the data you need and presents it in a portfolio of graphs and charts to help you make better, fact-based decisions about your business. CrossConcept Continuum Dashboard benefits include:

  • Predict your business’s turnover at a glance

  • Create highly visual dashboards in the form of charts and graphs that are refreshed automatically

  • Understand and act on utilization trends in your business without the need of manual reports

  • Calculate custom metrics to match how your organization measures performance

  • Consolidate information from multiple systems in one single view

  • Share performance information across the organization in real-time

Easy to customize dashboards keep you informed about what’s really going on with your projects in real-time. Set your dashboard as your home page and you can see and prove your team’s value and contribution in seconds.

Mobile Apps

CrossConcept Continuum's new IOS & Android applications allows users to track their time and expenses anytime, anywhere whenever users have an internet connection on a web enabled mobile device. Our Apps allows Consultants to simply login to their CrossConcept Continuum account via the app and record their time while on site or on the road without needing to carry a laptop or log into a computer. Our iOS and Android Apps make it simple and easy to keep on top of expenses and timesheets, wherever you are.

Simplify time entry for your employees with mobile time tracking and capture more billable time. Allow your team to track time & expenses on the go. The benefits of our Apps include:

  • Track time on the go with any web enabled mobile device

  • Log expenses on the go at the touch of a few buttons

  • Avoid the cumbersome task of logging time or expenses after a day out of the office

  • Management can view employees logged hours and expenses faster

Client Testimonials

What people say

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